Introduction
Acknowledgements
Manual Review
Policy Development
Consumer Charters
Interpreters
Need for Interpreter
How to Book an Interpreter
How to Work With an Interpreter
Translators
Need for Translated Material
How to Undertake Translations
Appendix A
Appendix B
Appendix C
- Language Chart
- Find Your Language charts
Appendix D
Appendix E
Appendix F
Appendix G
Appendix H
Appendix I
Appendix J
Appendix K
Appendix L
Appendix M
Glossary of Terms
Bibliography
Text size 
Below is a listing of countries and the major languages and/or dialects spoken in those countries. It is noteworthy that this listing may not be inclusive of all languages and and/or dialects and that from time to time new languages/dialects will emerge.
| COUNTRY | LANGUAGES/DIALECTS SPOKEN |
| Afghanistan | Pushtu, Dari |
| Albania | Albanian, Greek |
| Algeria | Arabic, French, Berber dialects |
| Angola | Bantu, Portuguese |
| Argentina | Spanish, Italian, German, French |
| Armenia | Armenian |
| Austria | German, Slovene, Croatian, Hungarian |
| Azerbaijan | Azerbaijani, Russian, Armenian |
| Bahrain | Arabic, Farsi, Urdu |
| Bangladesh | Bangla |
| Belarus | Belorussian, Russian |
| Belgium | French, Dutch, German, Flemish |
| Bolivia | Spanish, Quechua, Aymara, Guarani |
| Bosnia & Herzegovina | Bosnian, Croatian, Serbian |
| Brazil | Portuguese |
| Brunei | Malay, Cantonese |
| Bulgaria | Bulgarian |
| Burundi | French, Swahili, Kirundi |
| Cambodia | Khmer, French |
| Chile | Spanish |
| China | Mandarin, Hakka, Hokkien, Toishan, Teo Chiew, Shanghainese plus others |
| Colombia | Spanish |
| Costa | Rica Spanish |
| Congo | Lingala, Kituba, French, Swhili, Kikongo |
| Croatia | Croatian, Bosnian, Serbian |
| Cuba | Spanish |
| Cyprus | Greek, Turkish |
| Czech Republic | Czech, Slovak |
| Denmark | Danish, Faroese, Greenlandic |
| Djibouti | Arabic, French, Afar, Somali |
| Dominican Republic | Spanish |
| East Timor | Tetum, Portuguese, Hakka, Indonesian |
| Ecuador | Spanish, Quechua |
| Egypt | Arabic |
| El Salvador | Spanish |
| Eritrea | Afar, Bilen, Kunama, Nara, Arabic, Tobedawi, Saho, Tigre, Tigrinya |
| Estonia | Estonian, Russian, Finnish |
| Ethiopia | Amharic, Orominga, Tigrigna, plus others |
| Fiji | Fijian, Hindi |
| Finland | Finnish, Swedish |
| FYR of Macedonia | Macedonian, Albanian, Serbian |
| France | French |
| Georgia | Georgian, Russian, Armenian, Azerbaijani |
| Germany | German |
| Greece | Greek |
| Haiti | Creole, French |
| Honduras | Spanish |
| Hungary | Hungarian |
| India | Hindi, Bengali, Gujarati, Kashmiri, Malayalam, Oriya, Punjabi, Tamil, Telugu, Urdu, Kannada, Assamese, Sanskrit, Sindhi |
| Indonesia | Bahasa Indonesian plus others |
| Iran | Farsi (Persian), Azari, Kurdish, Arabic |
| Iraq | Arabic, Kurdish |
| Israel | Hebrew, Yiddish, Arabic, Russian |
| Italy | Italian |
| Japan | Japanese |
| Jordan | Arabic |
| Kazakhstan | Kazak, Russian |
| Korea | South Korean |
| Kuwait | Arabic |
| Laos | Lao, Hmong, French |
| Latvia | Latvian |
| Lebanon | Arabic |
| Libya | Arabic, Italian |
| Lithuania | Lithuanian, Russian, Polish |
| Malaysia | Malay, Chinese languages, Tamil |
| Malta | Maltese |
| Mauritius | French, Creole, Hindi, Urdu, Hakka |
| Mexico | Spanish, Indian languages |
| Monaco | French, Italian, Monegasque |
| Morocco | Arabic, French, Berber dialects, Spanish |
| Nauru | Nauruan |
| Nepal | Nepali |
| The Netherlands | Dutch, Frisian |
| Nicaragua | Spanish |
| Norway | Norwegian |
| Pakistan | Punjabi, Pashtu, Urdu, Balochi |
| Peru | Spanish, Quechua |
| The Philippines | Filipino (Tagalog) |
| Poland | Polish |
| Portugal | Portuguese |
| Romania | Romanian |
| Russia | Russian |
| Samoa | Samoan |
| Saudi | Arabia Arabic |
| Slovakia | Slovak, Hungarian |
| Slovenia | Slovene |
| Somalia | Somali, Arabic |
| Spain | Spanish |
| Sri Lanka | Sinhalese, Tamil |
| Sudan | Arabic |
| Sweden | Swedish |
| Switzerland | German, French, Italian |
| Syria | Arabic |
| Taiwan | Mandarin, Taiwanese, Hakka |
| Thailand | Thai |
| Tonga | Tongan |
| Tunisia | Arabic, French |
| Turkey | Turkish |
| Uganda | Swahili, Luganda, Ateso, Luo |
| United Arab Emirates | Arabic |
| Ukraine | Ukrainian |
| Uruguay | Spanish |
| Uzbekistan | Uzbek, Russian, Tajik |
| Vanuatu | Bislama, French |
| Venezuela | Spanish |
| Vietnam | Vietnamese, French, Khmer, Cantonese, Khmer, Teo Chiew |
| Yemen | Arabic |
| Yugoslavia | Serbian, Croatian |
